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# Why am I not receiving the SMS verification code?

If you're not receiving the SMS verification code, here are a few possible reasons: 

1. Incorrect phone number entry: Ensure that you've entered your phone number correctly. 

2. Weak network signal: A weak network signal can cause delays in receiving SMS messages. Try moving to an area with better signal reception. 

3. Carrier issues: Sometimes, delays in SMS delivery can occur due to issues with your mobile carrier. Please wait a few minutes and try again. 

For further assistance, please don't hesitate to contact our PADS customer service representatives via live chat on our website.