What should I do if the liveness verification is taking too long to complete?

If the verification process is taking longer than expected, ensure you have a stable internet connection. Slow network speeds can lead to delays. Also, make sure you are following the instructions accurately, and your environment is well-lit.

For further assistance, please don't hesitate to contact our PADS customer service representatives via live chat on our website.

Updated on: 03/04/2024