Articles on: Technical Support

I'm still not receiving the SMS code even after trying multiple times. What should I do?

  1. Verify correct phone number entry: Double-check that you entered the correct phone number during registration to ensure there are no errors.
  2. Check SMS inbox settings: Ensure that your phone's SMS inbox is not blocked or filtered, preventing the receipt of verification messages.
  3. Network signal: Check your network signal; a weak signal can lead to delays in receiving SMS. Move to an area with better reception if possible.

If you're still unable to receive the SMS code after these steps, please reach out to an agent through the PADS Financial live chat for further assistance. They will be able to help you resolve the issue and complete the verification process.

Updated on: 03/04/2024

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