Articles on: Technical Support

I think I uploaded the wrong document. What can I do?

If you are in the loan application process, you can go back to the tab labeled “mortgage statement” and delete any documents you might have incorrectly uploaded on the top of the page.

If you are in the portal, you can edit your documents by:

  1. clicking on the loan application tab
  2. Click your specific loan application
  3. Go on the “my documents” tab and view/delete/upload from here.

For further assistance, please don't hesitate to contact our PADS customer service representatives via live chat on our website.

Updated on: 11/04/2024

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