> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.padsfinancial.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I retake the liveness test if I fail?

Yes, you can retake the liveness test if you fail the first time. Follow the instructions in the app to retry the process. Make sure to follow the prompts carefully for a successful verification.  

 For further assistance, please don't hesitate to contact our PADS customer service representatives via live chat on our website.